Trust & verification
What "Verified Freedom Professional™" means
Every professional listed on Freedom Connect goes through a verification review before they can receive consumer introductions. The Verified Freedom Professional™ badge is only displayed after the applicable checks below are complete. This page explains what those checks are, how they differ by profession, and how consumers can raise a concern.
What we verify for every listed professional
- Identity. We confirm the applicant is the individual named on the profile before any consumer introductions are accepted.
- License or credential. Where the profession requires a license or designation, we check the primary regulator or issuing body directly.
- Jurisdictions. We record the states (and, where applicable, provinces) in which the professional represents they are authorized to operate, and surface that on their profile.
- Specialty. We review the specialties a professional claims against their credentials and firm affiliation before those claims appear on the profile.
- Background & disciplinary review. Where public disciplinary registries exist for the profession (for example FINRA BrokerCheck, SEC IAPD, state insurance departments, state bar associations, state CPA boards, NMLS), we review them at approval and record the review date.
- Verification date. Each profile shows the date its most recent verification review was completed.
Standards by profession
Verification steps vary by profession because the applicable public registries and regulators differ. In every case, the badge is only shown after the checks below are complete.
- Insurance professionals. Active resident license verified through the state insurance department; NPN cross-checked; appointments and lines of authority reviewed.
- Investment advisers & IARs. Registration verified through SEC IAPD or the applicable state; CRD number captured; Form ADV and public disclosure events reviewed.
- Financial planners. Designation status (e.g. CFP®) verified with the issuing board; disciplinary history reviewed.
- Attorneys. Active bar membership verified with the state bar in each represented jurisdiction; public disciplinary record reviewed.
- CPAs & tax professionals. Active license verified with the state board of accountancy; PTIN captured where applicable; disciplinary record reviewed.
- Mortgage professionals. Active NMLS registration and state endorsements verified; NMLS Consumer Access record reviewed.
Where a public registry is not available for a profession, we require documentary evidence from the issuing body and record what was reviewed.
Ongoing monitoring
Verification is not a one-time event. On a recurring basis we re-check the primary license or registration for every listed professional. If a license lapses, is suspended, or is revoked, the profile is unlisted and no new introductions are made while the status is under review.
Complaints and removal
To report a concern about a listed professional — including a licensing, conduct, or introduction-experience concern — email hello@freedomscoreapp.com with the professional's name, the state, and a description of the concern. We acknowledge reports within two business days and can temporarily unlist a profile while a concern is under review. Serious or substantiated concerns can result in permanent removal from the network.
What the badge does not mean
- It is not an endorsement of any specific product, strategy, or recommendation.
- It is not a substitute for a consumer's own due diligence. We encourage every consumer to confirm licensing on the applicable public registry before engaging.
- It is not a guarantee of outcomes. Verification confirms credentials — not future performance or personal fit.
Built to be trusted
Trust Center →Encrypted in transit and at rest
TLS in transit, encrypted at rest on managed infrastructure.
Account-level data isolation
Your data is scoped to your account and never shared without your permission.
AI-Assisted Insights
Every recommendation is generated from your own answers, clearly labeled as educational, and never presented as personalized financial advice.
Your data, your control
Export or delete your account and answers at any time.
